How to connect Symynelec G9 Light Bulb Camera to 2.4GHz WiFi?

How to connect Symynelec G9 Light Bulb Camera to 2.4GHz WiFi?

G9 Light Bulb Security Camera Manual

Setting up your G9 security camera to work with your Wi-Fi is a quick and easy process. This guide will walk you through each step of the QR code setup mode, ensuring your camera is properly installed and ready to monitor your home.

 

Step 1: Power Off the Switch Before Installation

Before beginning the installation, turn off the power to avoid any electrical issues. Once the power is off, you can install the camera in one of two ways:

  1. Bulb Socket Installation: If you're using a bulb socket, screw the camera into the socket securely.
  2. Base Installation: Alternatively, you can use the included base to mount the camera in your preferred location.

Step 2: Prepare the Camera for Pairing

After securing the camera in place, follow these steps to get it ready for Wi-Fi pairing:

  1. Remove the Lens Plastic Sticker: Peel off the protective sticker from the camera lens to ensure clear video recording.
  2. Turn On the Power: Switch the power back on to activate the camera.
  3. Wait for the Camera to Beep: After a short while, the camera will begin beeping every 15 seconds. This beeping sound indicates the camera is ready for pairing.
    • If the camera doesn’t beep, press and hold the reset button for 8 seconds to reset the device and start fresh.

Step 3: Generate the QR Code for Wi-Fi Setup

Once the camera is ready, you can now generate the Wi-Fi QR code:

  1. Open your security camera app and enter your 2.4GHz Wi-Fi password. The app will then create a QR code containing your Wi-Fi information.
  2. Hold your phone 6 to 8 inches away from the camera lens to allow the camera to scan the QR code.

Step 4: Troubleshooting QR Code Scanning

If the camera struggles to scan the QR code, try the following:

  1. Adjust Phone Position: Move your phone slightly closer or further away from the camera lens to find the optimal distance.
  2. Tilt the Screen: Changing the angle of your phone might help the camera read the QR code more easily.
  3. Avoid Light Reflections and High Contrast Backgrounds: Make sure the QR code is displayed clearly without any reflections or background interference that could affect the scan.

Step 5: Complete the Pairing Process

Once the camera successfully reads the QR code, it will send out a voice prompt indicating it is connecting.

  1. Press and hold the prompt button until you hear the camera beep again.
  2. The camera will now begin pairing with your Wi-Fi network. Wait until the connection is established.

Troubleshooting Connection Issues

If you're unable to connect the G9 security camera to your Wi-Fi, ensure you are using a 2.4GHz Wi-Fi network, as most smart security cameras don't support 5GHz networks. Additionally, double-check that you’ve entered the correct password.

Should issues persist, feel free to reach out to our customer service team for assistance. We're here to help make sure your G9 Wi-Fi security camera is set up correctly and providing the security you need.

Conclusion

By following these steps, you’ll have your G9 security camera connected to your Wi-Fi using the QR code pairing method in no time. If you encounter any issues, don’t hesitate to contact us, and remember, your home’s safety is our top priority!

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FAQ

What can I do if the camera not recording video after inserting Micor SD card?

Note: Micro SD card is not included in the camera.

  • Ensure the SD card is formatted to FAT32 and has a maximum capacity of 256GB. Please format the TF card into FAT32 format on your computer via a card reader.

  • Check Recognition: Verify in "Playback" if the SD card is successfully recognized.
    Recording Settings: Check if "Local Recording" are enabled in the camera settings.
  • Reinsert SD Card: Turn off the camera, reinsert the SD card, then power on the camera again.
  1. Format via App: Use the application to format the SD card.Try a New SD Card: If issues persist, try using a different, new SD card.

How do I view the camera on another phone?

The camera can only connect to one account, so sharing is necessary to allow others to view and operate it. To do this.click the ".." in the top right corner of the live screen to access the settings. Navigate to "Others" and then "Share Device" You can share the device by email or by adding another account.

How to set a default position for the camera?

The default position is the last position you set using thedirectional controls in the app. When the camera loses itstracking target, it will return to the default position after oneminute.

What should I do if my camera can not rotate left or right or motion tracking function not working?

  • Calibrate the camera direction (Go to the live screen-> clickon the top right corner "."sign → "Basic Settings" -> click on"Basic Function Settings"> execute "Camera Calibration")
  • Restart the camera (Go to the live screen -> click on the top right corner "." sign-> scroll down to the bottom, and click on “Restart Camera"-> execute "Restart Camera")
  • Note: Once the camera's motion tracking is activated, please do not use your hand to rotate the rotating part of the camera. Otherwise, you will need to perform a direction calibration.

How do I access the camera on web page/PC?

  1. Open the webpage: https://ipc-us.ismartlife.me/login
  2. Use the Symynelec app to scan the OR code (Go to the home page of the Symynelec app and click on the '+' sign in the top right corner → choose "Scan"-> Scan the QR code of the web and log in)

More FAQ

If you want to know more about the FAQs, please search them within our Symynelec app. Symynelec app→Me→FAQ &Feedback

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